The issue affecting MCP servers in the EMEA region has been resolved. From early on 9 November until 10:42 UTC, MCP endpoints were unavailable and returned errors for tenants hosted in EMEA.
The cause was a configuration change released on our platform that stopped MCP from detecting that it was enabled. We have rolled the change back, and service was restored at 10:42 UTC. MCP is now working normally for all EMEA tenants, and we have verified this.
No customer data was affected. If you still see any issue connecting to MCP, please contact Semarchy Support.
We apologise for the disruption and are making changes to our release process to prevent this from happening again.
Posted Nov 09, 2026 - 10:57 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 09, 2026 - 10:56 UTC
Monitoring
A fix has been applied and MCP servers in EMEA are responding normally again. We are monitoring to confirm that service remains stable.
Posted Nov 09, 2026 - 10:56 UTC
Identified
The issue has been identified and a fix is being implemented.